Alliance Membership

Today, we are very excited that our work in promoting road safety and providng care to victims and affected families has continued to grow. We are happy to announce our new global partnership through the Global Alliance OF NGOs for Road Safety.

This we believe, will enhance our work to contribute to global effort of having zero fatalities and casualties on the roads.

We are Proud to join the ALLIANCE

Road Safety Without Borders

On the 6th of October, our Lakeshore Hope and Relief Zambia, was invited at the Try-Van-Drum Spread the Spice International Social Change Exhibition in the Southern City of Trivandrum, Kerala, India.

Our founder, took it took the main road to raise awareness on road safety among motorists,motor- cyclists and three wheeler drivers along the heavy traffic street of Manaveeyam. As a victim of a road crash, his message was on the “Seatbelts Save Lives” and “No More Victims on the Roads”.

Our Impact

Charles (13 years) was involved in a ‘hit and run’ car crash on his way back from school. He sustained an open fracture on his left tibia. The hospital policy is that he could not be discahrged until his grand mother bought crutches for him.

We provided him with our low cost crutches and Charles left hospital for home. With the new pair of crutches, he was able to immediately attend school.

We all can help others like Charles through our low cost mobility devices.

Our Position

At Lakeshore Hope and Relief Zambia, we believe roads should be a means to economic development and not a cause of social and economic costs and losses.

Therefore, ensuring responsible road user behavior among frequent road users cannot only guarantee economic dividends of investing in safer roads but is a means to achieving sustainable development goals.

The world today is burned with enough problems of disease, poverty, war, terrorism and illiteracy. We can therefore, not allow road traffic crashes remain a silent killer robbing us of our beloved ones and causing untold myseries on vicitms and their families.

Yes the war against land mines has been won, but today our vehicles on the road have become the new ‘Land mines’.

International Patient Safety Day

We at Lakeshore Hope and Relief Zambia are extremely delighted that on Friday 24th May 2019 the World Health Organization( WHO) Member States from all 194 countries endorsed the establishment of a World Patient Safety Day to be marked annually on 17 September and officially including it on WHO list of health dates.
This is very exciting news as our main message at the 72nd World Health Assembly was “Patient safety must be put first in pursuit of Universal Health Coverage as this will reassure communities to trust their health care systems to keep them & their families safe”.

The World Patient Safety Day (WPSD) is a campaign for all stakeholders in the health care system to work together to improve patient safety. Its a recognition of the scale of avoidable harm linked with unsafe medication practices and medication errors. It’s a global commitment made by all WHO member states to recognize patient safety as a key health priority and agreeing to take action to reduce patient harm in health care settings.

It is all about getting global healthcare actors involved in:

Scaling up global action on patient safety
Putting measures in place to reduce avoidable patient harm
Sharing awareness in patient safety in care settings
Raising awareness amongst the public and media on key issues relating to patient safety
Experimenting new ideas to improve patient safety
Helping patients to contribute to their own safety

The incidence of patient harm has become a global public health problem. The number of patients either injured, disabled or killed while accessing unsafe healthcare has become an issue of great concern globally.
Every second of every day, someone in the world suffers avoidable harm due to receiving unsafe care or have the risk of being harmed while recieving health care. There is a danger that unsafe healthcare will undermine global efforts in setting up Universal Health Coverage. As one patient advocate said at the 72nd World Health Assembly: “ In my country, people are afraid to go to hospitals as they think they will come out in a coffin or with a severe disability. Hospitals and healthcare services stand the risk of being empty if the community does not trust them.”

Why WHO established a World Patient Safety Day
As a part of the global action on patient safety, the World Health Assembly adopted a resolution on 24th May 2019 to address global patient safety in a concerted manner. Part of this resolution is about adopting 17th September as a World Patient Safety Day.
The WHO thinks that by having a World Patient Safety Day, we can prioritize and address patient safety through global solidarity and concerted action by all countries, stakeholders, patients and international partners. This approach is similar to our Patient Solidarity Day, albeit involving whole of society and whole of government in the effort.

Objectives of World Patient Safety Day
Global observance of WPSD aims to:
Raise awareness of patient safety issues globally
Enhance global understanding on the central role of patient safety in achieving Universal Health Coverage and Sustainable Development Goals
Encourage development of systems and procedures for the elimination of all avoidable health care related harm to patients, and management of risks in health care
Encourage Member States to commit to and support the implementation of strategies for ensuring patient safety, managing risks and fostering supportive, learning cultures
Strengthen collaboration and partnerships at global, regional, national and local levels for implementing patient safety strategies and for improving safety of health care
Highlight specific patient safety themes such as Medication Safety, Education and Training in Patient Safety, Reporting and learning systems, Patient Engagement

Target audience
The general public, patients, families and communities
Ministries of Health/health authorities
Health system leaders and health professionals
Hospitals and health care administrators
Primary care centers
Professional organizations
Patient-focused organizations and other related organizations

Expected Outcomes
Increased public understanding of the need for measures to ensure patient safety.
Increased awareness and knowledge among health professionals on the essential need for strategies for patient safety and strengthening safety of health care.
Recognition of the role of patients and families in patient safety and strengthening of patient and family engagement in this critical issue.
Achievement of political commitment and support in countries as demonstrated by implementation of strategies for ensuring patient safety and improved management of risks in health service delivery.
Long term collaboration and coordination of efforts at all levels of heath care, in all types of settings to improve patient safety and eventually eliminate all avoidable patient harm, and significantly reduce the risk of harm.

Happy Festive Season

The year 2018 has helped us to continue growing and learning while improving our services. This year was indeed a historical year for us at Lakeshore Hope and Relief Zambia, as it helped us truly define who we are and what we represent. It was a year that we will reflect throughout our existence on our strengths and weaknesses.

During the year, we took very bold steps to refocus our programming and targeting of our beneficiaries. To that end, our dedicated team of Advisory Board Members together with management made a decision to re-shape our mission. A resolution was unanimously made to direct our energies to serving the lives of victims of road traffic accidents in Zambia. This is one are that has continued to pose a serious burden on the national burden as well as at household and individual levels.

The country loses human and social capital as a result of untimely deaths and severe and permanent disabilities caused by it. It also leads in loss of productivity as millions of days are lost as a result of prolonged treatment. Our health care system is overwhelmed as it lacks adequate technical and resource capacity to handle the problem brought by it.

As an organisation that focusses on patient wellbeing, we have committed ourselves to addressing the critical aspect of post accident care by providing support through rehabilitation, access to justice and fair insurance compensation and advocacy of appropriate legislative policies the help prevent and protect the victims of road traffic accidents.

Going forward, we shall dedicate our energies to galvanise the support of other Stakeholders, and Institutions to ensure that we have an effective movement that advocates, and provides critical services that will not only prevent avoidable deaths but also prevent disabilities to the affected. We shall endeavour to cultivate relationships through partnerships and alliances to have an amplified voice and enhanced service provision.

As we look forward to the year 2019 and more years to come, we shall invest in organic growth to increase our technical specialisation and resource capacities.

We remain more optimistic now than never that we shall succeed in our mission of serving the most vulnerable populations in our country and contribute to the nation’s development agenda of Sustainable Development through the year 2030.


I met Smart Banda while receiving treatment at the University Teaching Hospital in Lusaka, Zambia, in the month of April, 2017. Smart was a 38 years old male and a professional drumstick player with renowned music mistrials, the Sakala Brothers. Smart narrated his adventurous career in music and that he had travelled the world to countries including, England, Poland, German, China, Canada to mention a few.

He was happily married with two daughters and a boy. According to him, he drew a lot of satisfaction from his family.

On a fateful day of the traffic crash, Smart retired from a nearby social club and took a pedestrian exercise to get home. It was here that he met his fate, a car crashed into him through a hit and run. He was knocked unconscious and it took well-wishers to evacuate him to the hospital. He had sustained severe multiple fractures on his femur and tibia. He was admitted at the University Teaching hospital for more treatment.

Smart spent more than 79 days at UTH without any treatment or surgical procedure on him. The doctors advised him to look for money (ZMW 21,000) so that he can buy a k-nail for femur fixation. As he was the breadwinner in the family, raising such a huge amount was a nightmare especially that he had been hospitalised for close to three months. As his neighbour in the ward, I watched him lament every night and day on where and how he would raise such funds. I watched him slowly deteriorate into a psychological trauma. He acted withdrawn from the rest of the patients. He had no relative to care for him or a visitor. 

Because he could not raise the money as suggested by the Doctors, his injuries became sceptic and now doctors told him that, amputation was the only option. Two day later, he was taken to the Operating Theatre where his mid – lower limb was amputated. As his fellow patients in the ward, we could not resist to shed tears on what we witnessed.

To be continued



Every November, 18, the world commemorates the World Day of Remembrance for road traffic crashes victims. These are loved ones whose precious lives were lost through death, permanent and severe impairment resulting in permanent or partial disabilities. On this day global citizens are called to reflect on the catastrophic effects of irresponsible road usage. For those that are affected, we urge them to provide support to their relatives and families of the deceased, the public and road users are reminded to take precaution to use roads in manner that protects and treats everyone equal. The government and other state actors are called to continue putting in place measures in form of policies that protect the most vulnerable, laws that prevent road crashes and creating an conducive legislative  environment that will enable victims particularly the most vulnerable to access justice and fair insurance compensation.

National Health insurance bill – the debate

As an organisation placed in dealing with the most vulnerable populations without access to health care, we welcome the move by the Government of the Republic of Zambia to put into law the ‘National Health Insurance Scheme”. This facility will enable many particularly victims of road traffic crashes to access affordable care and treatment. 

As we all are potential victims of road traffic crashes, we appeal to the members of the public to support this progressive bill that will not only save many lives but enable timely recovery and social integration of victims thereby contributing to the family and the nation